Yes, you can. We provide real - time shipment tracking services. Once your goods are in transit, we'll give you access to a tracking number or a link to an online tracking platform where you can monitor the progress of your shipment at any time.

We offer a comprehensive range of shipping services, including sea freight, air freight, and land transportation (road and rail). Sea freight is ideal for large, bulky shipments with longer transit times; air freight provides rapid delivery for urgent or high - value goods; and land transportation is perfect for domestic or cross - border deliveries within neighboring regions.

Shipping fees depend on several factors, including the type of service (sea, air, or land), the weight and volume of the goods, the origin and destination, and any special requirements. For example, additional charges may apply for oversized items, hazardous materials, or express delivery. We'll provide you with a detailed quote once we have all the necessary information about your shipment.

Yes, we do. Our in - house customs experts are well - versed in customs regulations around the world. We'll prepare all the necessary documentation, such as commercial invoices, packing lists, and customs declarations

We offer optional cargo insurance services. While we take every precaution to ensure the safe transportation of your goods, unforeseen events can occur. Cargo insurance provides financial protection in case of loss, damage, or theft during transit. We can customize an insurance plan based on the value and nature of your goods.

If you notice any damage to your goods upon receipt, immediately take photos as evidence and contact us. We'll initiate an investigation in cooperation with the carrier and the insurance company (if insurance was purchased) to determine the cause of the damage and work towards a resolution, which may include compensation for the loss.